This was a gift for my husband who is a discerning user. Brand name to him equates with quality for him. It worked very well but cannot be used casually. It needs to be put away EVERY time after use and not tossed on the sofa or table. The earpiece came off the rest of the headphones and could not be put back even after a visit to the Bose store. For the price paid for it, $150+ , that was disappointing.