We bought this dishwasher a year and a half ago during our kitchen remodel.  Compared to our old dishwasher, it is quiet, but that's probably the only positive thing I have to say, except that I love the delay start feature.  Everything people say about the top shelf is completely true.  It is very hard to push in and pull out.  I don't think it gets my dishes very clean.  I have to pull the rinse agent cap off with a pair of pliers...seriously.  The worst part of all is that there is rust coming through on both the top and bottom racks, and it's even in places where nothing ever touches...