well i have had a chocolate for atleast 3 yrs  ,i am accident prone  (dont laugh}  the  very first  vear was great the only thing i did was drop it in a century tub  while i was at my place of employment.,the vibration  of the  phone  was  stuck    so i took battery out   phone was shot  so i got a new one. the  company,verizon  sent me a new one   with  a 50 dollar   charge  which was  fine  .they sent me the chocolate 2 ,boy was that a mistake  it was  fine  for a few months   then it started   i could dial out   and everything  else  but  no sound  .they...