I almost didn't order from this company based on the reviews here. I'm glad I didn't listen. My first order was a pair of gloves and goggles. Great products and the shipping was as fast as anywhere I have shopped online. Next I thought I'd take the leap and order a jacket, risky proposition since the sizing reviews vary wildly even on their website. I reviewed the sizing chart and and went with the reccomendations of one size up. Boom- not even CLOSE!! I thought- okay, here's where we test the customer service aspect. Followed the directions (I have an irritating habit of doing that) and sent it...