looking for durability, interested in comfort, practical, not rich, have back problems
We bought the Serta Perfect Sleeper pillowtop mattress (Panorama model) in Dec. 2006. We also bought a twin size version for our 14 year old son. By Dec. 2007 both the twin and queen mattresses had body wells in them so deep that all three of us woke up every day with back problems. We are average size people. Prior to leaving the store where we purchased the mattresses, I asked the salesman what to do if we had any trouble as there was only a 30 day store guarantee. He discussed the warranty paperwork with us but stated that it was almost impossible to get a mattress company to make...
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