I bought this phone mainly because it was pretty.  I don't need a phone for emails and gps and all that hoopla, but I thought it was really cool it could also be an mp3 player. 

What was not cool was that the software needed to use the mp3 portion is not included with the phone and is somewhat over priced. 

The touchpad is too sensitive, so if you answer the phone and put it up to your ear before it locks back up, you hear a lot of beeps as your cheek pushes buttons on the phone.  It's also very inconvenient when you're talking to an automated service, where you have 'press 1' or 'press 2'...