I ordered tulips for my Grandma for Mother's Day.  The flowers arrived at 4:15pm on the day I set for delivery- so I was happy.  But, what was most important to me is how the Flowers looked.  My Grandma said the flowers were beautiful and they smelled great!  When I saw a few people dissatisfied with the delivery I would like to point out that 1-800-flowers contracts with UPS amd FedEx, and if you don't get your flowers it is their fault and was out of the hands of 1-800-flowers.  But, I hope 1-800-flowers gave you a refund since you never got your flowers.