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shechicagoHenderson, NV

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Member since: March 2009
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shechicago's Reviews

American Airlines

NEVER fly American Airlines

family traveler

MAR

2009

My sister's vacation was planned for a month ago. Her 8 month old got sick and had to be taken to the hospital the day before her American Airlines flight was scheduled to depart. She canceled that flight and re-booked for the following month. They charged her a $150.00 fee which they would not waive, because it wasn't her in the hospital.

She boarded the plane on Thursday with one carry-on bag. She was told there wasn't enough room in the overhead. Though she argued, they would not let her on the plane with the bag and forced her to check it. The plane ended up not taking off. Everyone was removed... read full review »