On 10/4 I placed an online order with Puritan's Pride. On 10/6 I saw that the purchase amount of $91.92 from Puritan's Pride showed up as a deduction from my checking account.

On 10/9 I received an email from Puritan's Pride stating that my order had been canceled and that my credit card information had been deleted. The email also contained a coupon for $5 Off to use when I reordered. The coupon had an expiration date of 10/8.

I pulled up my bank account online and saw a new (second) charge of $91.92 from Puritan's Pride in the pending column.

I called Puritan's Pride customer service and spoke to...