i had the unfortunate experience of doing business with the wards road enterprise office. for my son's birthday on march 28th i went to rent a car so i could take him to chuck e cheese. it was a one day rental. the only car at the airport location was a raggedy kia rio. i was unhappy with that so he called the wards road location. they had a chevrolet cobalt. upon arriving everything went smoothly. they even did a free upgrade to a dodge caliber they had just gotten in brand new. everything was fine at this time. i kept the car until the next afternoon and dropped it off and went on my way. about...