After problems with AIG canceling my policy by mistake, I had to be reissued another. At an increase naturally. I went after quotes online from other insurers. Got a much cheaper quote from AAA. Went with it. I tried to cancel my auto policy from newly acquired Century 21st Insurance, formally AIG. Rep said it had to be in writing. I put it in writing I wanted my policy deleted , with my information. I got an email back stating to call their cancellation department. Isn't that what I originally did? Rep answered and tried dialing cancellation department. Rang and rang. He states to me, because...