I had a terrible experience with Snapfish. I ordered a photo book to be shipped by the 15th of December. I paid for overnight shipping. When I did not get it I called customer service (outsourced to India) the rep gave me a line of bull and said that it would be here the next day. When it did not come the next day I again called the customer service number and again they said it would come the next day. Every phone call was the same. None of them would give me shipping information. They all said that they do not have access to shipping information. After many phone calls and me having...read full review »
Hello and welcome! What a great review of Snapfish, but I am so sorry you had that experience. It's so frustrating especially for holiday gifts. Hope to see more great reviews!