I have an Acer Aspire 4720z, and I love it. It is my first laptop, but my sister has an HP, which I thought was supposed to be the best. I did not buy an HP because I couldn't afford one. I bought an Acer instead because it was cheaper, but now I love it! I think it is much better than my sister's HP. It has a better design, look and feel. It has better features. It is fast and reliable, and I NEVER have technical problems with it. The price is great, and it is not "cheap" quality. I will definately buy an Acer again. Also, the customer service is spectacular.