runinoneMedford, MA
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    runinone's Reviews

    Bedinabox.com Memory Foam Mattress

    Bedinabox.com Memory Foam Mattress
    1 star rating
    It keeps our body impressions in it. No longer comfortable.
    too busy to make beds, interested in comfort, not very handy

    APR
    8
    2009
    We have had our mattress about 11 months now, and only after about 4 months it had our body impressions in it.  It is supposed to return back to its original shape when we move or any pressure is released, but this is no longer the case where we lay.  I did call the company to see what they suggested since we were out of our "trial period", the lady, i think her name was Teresa, suggested that we turn our mattress.  She said that will happen to some of the mattresses, and that it even happened to her mattress and she just turned hers.  Not turn it over but spin it around clockwise..?  I really... review »
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    Comments for runinone

     

    Stevenice57 wrote on Oct 17, 2009

    Dear sir,
    I am dissapointed that I had to find out about your dissatisfaction from this review. I am the CEO of BedinaBox and we work extremely hard to earn the satisfaction of our customers. I never heard about this from my staff nor have we received any correspondence from you letting us know that you are still having a problem. Your problem is not normal. We have tens of thousands of mattresses in the market and it is extremely rare that we hear of body impressions. Please call me directly and I will assist you in receiving either a replacement mattress or a refund.
    Thanks,
    Steve Nice
    423-202-6145


    interested in comfort, not very handy, too busy to make beds
    1 member whose contributions I like and trust.
    Jolie
    Chicago, IL

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