I recently traveled to Florida on a business trip.  On the way home I flew Delta airlines and received the worst customer service ever.

The plane was held on the run way by the air traffic controllers for 2 hours.  I missed my connecting flight. When I asked the counter person what I was to do; I was told that they would not put me up in a hotel or give me vouchers for food. (Ironically they gave the two women ahead of me hotel and food vouchers.)

I arrived at the next destination of my flight at 1:30 am. Laurguardia airport. A ticket agent told me that to catch my 7:30 am flight I would have...