I WENT TO THIS DR ORTELL A YEAR AGO FOR A FINE NEEDLE ASPIRATION.  IF YOU DONT KNOW WHAT THAT IS.... ITS WHEN THEY STICK A NEEDLE INTO YOUR NECK, IN THIS CASE WHERE MY THYROID IS LOCATED.  SHE KNEW BEFORE SHE EVER STUCK THE NEEDLE IN WHAT WAS WRONG WITH ME.  SHE AND HER ASSISTANT WERE VERY HELPFUL AND ANSWERED ALL QUESTIONS PRIOR TO THE PRCEDURE.  ONCE WE BEGAN THE PROCEDURE HER ASSISTANT GOT THE PLEASURE OF ME SQUEEZING THE CRAP OUT OF HIS HAND.  IN ALL HONESTY IT REALLY DIDNT HURT JUST ONE AREA MADE ME A BIT WARM AND QUEASY.  GREAT BEDSIDE MANNER AND AWESOME LADY.  JUST WISH SHE STILL...