I travel frequently on business, and I have never seen a more slipshod operation as I did yesterday at RDU in Raleigh, NC.  Forget the long wait for only two salesmen!  The elderly man ahead of me was told he would have to take a 12-passenger van or PT Cruiser.  He explained that he could not stoop low enough to get into the PT, nor did he wish to pay the gas for a 12-passenger van.  They told him, as they told me when I asked why I was not getting the vehicle I had confirmed online, that "we guarantee the price, not the vehicle".  Their terminal could not read my credit card (it was not declined,...