Well upon someone stepping on my purse and breaking my PDA screen. i had to get a new phone. I hadnt purchased a new phone in a long time because i liked my pda so much. mostly because of the full qwerty key board. So at tmobile i was kind of forced into the blackerry pearl. the girl promised i would love it. not so much. i mean it an ok phone. it doesnt seem very intuitive. the text folder display is stupid. it shows all messages (sent and received) in one folder. and the phone makes you jump through all kinds of hoops just to see the time someone called. also, my phone didnt come with a video...