My family and I stayed at this hotel about 10 years ago (before the renovation), tried to stay there during the renovation when they were putting you up at the Contemporary instead, and we have reservations this year to stay for a week.
I can't say enough good things about this hotel and the services it provides. Even when we pay almost the top room rate, it's still a bargain given where it's located; across from the Ticket and Transporation Center.
It's quiet and you can truly get away from the hustle and bustle of the parks and noisy Disney hotels when you need some downtime.