expecting good, fair service, dependent on my phone
For the area, I guess Cingular / AT&T is ok, but recently my "go-phone" (prepaid service) was stolen. I called the company and had NO problem putting the account on hold until a new phone could be purchased. The gentleman on the phone was very nice, very helpful, and very polite.
HOWEVER....once I purchased a new phone, the hassles started. The lady on the phone with me was very curt and snippy. She insisted that my number must be replaced. She insisted that I could not keep the same calling plan I originally had, and she also insisted that I had to make another payment that day to restore...
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