I had debated for a long time with the thought of switching from cable to satellite.  After doing endless research and talking with some of my friends, I decided to make the change.  It was probably one of the best decisions I have ever made.  I went from having the worst experiences with the cable company's customer service to having some of the best experiences with Direct TV.  When I called to set up the appt, the CSR was very helpful and friendly.  I was probably on and off the phone in 15 minutes.

The day of my install went without a hitch.  I was provided a time frame in which the installer...