IAD-LAX-IAD First Class. Service the first leg of the trip was excellent, best service ever, and the dinner was amazing. Downside: massage/lumbar on my chair was broken, buttons did nothing. My red entertainment system crashed twice (reboot takes about 5 minutes each time). Fast Forward and Rewind did not work on my wife's Red. The snack selection is pretty bad, standard airline fare - pretzels, nuts, etc. The good snacks (cookies and other baked goods) are not available in First. Service the second leg of of the trip was TERRIBLE - worst service EVER in over a hundred First Class flights...