I have been to EGEA Spa a couple of times over the last couple of years because I kept receiving gift certificates from friends and colleagues. The first year they were open their service was very good and attentive, but it's all gone downhill from there.

 They have ever-changing front desk staff because no one wants to work there for more than a couple of months, and as result customer service suffers. I have to say that any other spa/massage salon I have been to has been better than this place! 

 Their customer service is poor. The massage rooms minuscule. The staff are miserable, and...