The law firm that I work for reassessed some of our costs last year. One of the biggest surprises was how much time we spent dealing with postage and mail. Our clerks used to hoard certified mail forms that they took from USPS, spend time filling them out for about 100 pieces of mail and then driving them over to USPS. It still took up an extra hour a day that they could have been spending doing other things. After some trial and error in reassigning certified mail duties, our firm started researching postage meters that could print certified mail. In January, we  signed-up for Stamps.com,...