I have to say that I really enjoyed my laptop until it started draining my battery life, I bought a new battery and it drained it completely. Less than 24 hours and I had to go back to an outlet and plug in. This is not very convenient when I have a 2 year old and need to move locations when doing work. It is very limiting and when I went online to troubleshoot Dell will not provide any information because my warranty is up. I find that to be terrible customer service. Luckily my husband is very good at computers so I will have to rely on him to try and figure out the problem.