paying cash, an moderate investor, an aggressive saver
Friendly staff who are always willing to help you out in anyway possible. They look for solutions to your problems and try to save you $$ where they can by tailoring their services to your needs. The best bank/insurer I've ever worked with. You can do almost everything from their website, set up automatic payments, transfer funds between accounts, manage your investments. They also have a number of tools to help you, for example. They have an investing for retirement tool, debt management tools and more.