I have had issues with the cd/dvd burner on my new HP Pavilion M9000T.  I have spend approximately 12 hours on the phone, ruined 11 CD's troubleshooting my machine.  They finally agreed to replace the drive.  They did not follow through and now I am in an email battle with HP over the whole matter.  For weeks they have been claiming that a service rep. would call me.  This has never happened.  The email chain is now about 2 months long.  All this and the machine is only 3 months old.  I am at the point that I have insisted that HP either return all my… read full review »