We had a nice vacation in the DC area for Thanksgiving but it was time to return to Montana.

We checked in electronically at Dulles and asked the counter attendant why our seat assignments were not on the tickets.  There were to be assigned at the gate, so away we went.  Once arriving at the gate an hour prior to boarding, the counter person seemed to be on a personal call on their cell phone with ten people in line.  After thirty-five minutes, we received our seat assignments:10A, 16B, and 21A.  We advised this was unacceptable as we had a 2 1/2 year old and one of us needed to be seated...