a bargain hunter, an online shopper, value conscious, daily computer user, a comparison shopper, budget conscious
So Best Buy makes me happy but furious at the same time. Every time I go there (which is usually only if I find a good deal on something) they make me happy by the great deal they seem to be offering but then quickly infuriate me by their lack of customer service. I think that their product offering, sales, and layout is all great, however, their associates need to be cross-trained better, have a better attitude toward customers and be more thorough. With Circuit City quickly becoming less competitive, I hope that Best Buy does the right thing and steps up their customer service focus.