This laptop was my first computer and my first major electronics purchase; it replaced the family computer for me, and since I got it with 250 GB of hard drive and 2 GB RAM (well, it seemed like a lot to me), it does pretty much everything our desktop does. More, actually, since it has more resources. I have no problems with the laptop physically; the keyboard is good and the layout is fine, and I like the extra buttons for volume. I got it refurbished from Dell, too, which was especially great since it cost about half as much as it would have to get the exact same specs on the exact same computer...