appreciative of good service, expecting good, fair service, eating out weekly, willing to pay for quality
I've had many disappointing experiences at this Starbucks. It used to be on my way to work-and I was excited when it opened. I would go to the drive through and even though it took longer than I wanted, I'd put up with it. But then the lines got slower. and slower. And the attitude of the order taker and the person who took the $ and gave the drinks got worse. — One time I got to the window (after 20 min waiting in line) to be given a drink I didn't order. When I told them it wasnt my order. I was told that it was what I ordered and that they didn't misunderstand or mix up orders-that…
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