I owned this machine for 7 years when it died.  I say died because the cost to repair was $580.  It cleaned very well and I really loved the machine, but when something goes out and cannot be repaired for a price less than buying a new machine, that's just ridiculous!  The machine was exceptional for cleaning and efficiency while it lasted, and while I agree wholeheartedly that front loader machines offer superior cleaning and less wear on fabric, I'm not certain the price is justified when life span is taken into consideration.  This machine lasted from 5-7 years less than previous top loading...