I have an HP pavillion desktop xp Media. The within the first year the DVD drive had to be replace. The most techs were terrible. I had an extended warranty with Office Depot. These guys replace the hard drive and are going to replace the DVD drive again. This is in 1 1/2 years. The programs have not been on the recovery disks that were sent before my warranty with HP ran out. I would not buy another HP. I do like the printer.