we purchased this all in one office jet 6500 and it has done the job it advertised...we can fax when needed  we can copy and do all the scanning that we want...and its not that big that it takes up a whole lot of room...the first one we got had a problem   best buy said bring back and we will make it right   go pick out another and it works just fine...try one you will be sold!!!!   we kept using this old copy machine with a phone and a fax that you hac to wind up the roller to even get a fax or make a copy...why we did not just go look and see the office jet 6500 and quit dealing with this...