I am very disappointed in this Dell 948W printer. I wish I would not have spent my money on this printer. I should went with another HP. The paper tray drawer is hard to pull out, the menu really is awful, you do not have much features to it, they say it is wireless but if you want to scan from your computer you have to have it hooked it to your computer with the usb cable. Why call it wireless if it is not fully wireless? The print quality is not good. It is buggy. You have only 21 days after you purchase it to send it back.