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lnpkguy's Reviews

JP Morgan Chase - Chicago, IL

The Online Bill Pay Doesn't Work

an Internet banking user, online banker, an online bill-payer, good with money, practical

JUN

2008

For over a month I have been attempting to pay my bills online. It worked well in the past. Since early May of 2008, I began receiving error messages not allowing me to enter the bill payment section of the web site. This week, it has occurred everytime, regardless of the day of the week, or time of day. I reported the error to Technical Service on several occassions and I get the run around about how they are working on the problem. There is no warning on the web site that Bill Payment is down and no mention of when the issue is expected to be resolved. Given that I have changed many... read full review »

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good with money, internet banking user, online banker, online bill payer, practical

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