I bought a last minute ticket this week to attend a funeral for a dear family friend. The night before the trip I ended up in the ER with my 6 day old daughter who had a fever. It was incredibly scary for about 76 hours, and the last thing on my mind was canceling my ticket. 5 days later she is still in the hospital but stable so I had a minute to call about my missed reservation. Terry, a supervisor, told me too bad. no refund. no credit. Because I bought the so-called "economy ticket" which is anything but on a last minute flight, there was nothing I could do about it because that was...
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