I bought the Dirt Devil Purpose for Pets upright in April of this year. In June, the ends of the roller disintegrated into tiny pieces. I contacted Dirt Devil about getting a new roller. I was told that the roller was not covered under warranty and that I would need to purchase a new one. I was also told that I needed to remove the roller each time I vacuumed and clean it after every use! I had cleaned it once since I purchased it, and let me tell you, it is so difficult to remove to clean! You would think that if Dirt Devil makes a roller that needs to be cleaned after every use,...
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