lawbarbie23's Profile

lawbarbie23Chicago, IL

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Member since: November 2008
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lawbarbie23's Reviews

Sephora

Outstanding Customer Service

makeup addict, online shopper

NOV

2008

I frequently order from sephora and have always been impressed with the wide selection of products, the fast shipping time and the free samples. A few weeks ago, I placed a gift order for a friend's birthday. Unfortunately, I entered an old address for her mailing address. When I realized my error, I contacted sephora's customer service number. The representative was very helpful, located the order, and said that she would contact UPS to provide them with the correct address.

When I spoke to my friend and heard that the gift had yet to arrive, I again contacted sephora's customer service. ... read full review »