kateri's Profile - Viewpoints

kateriColorado Springs, CO

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Member since: March 2008
Lifetime Points: 2,220
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Reviews: 1
Review reads: 560
Helpful votes: 2

Friends: 1
Fans: 1

kateri's Reviews

Sprint Nextel

they have good rates but poor customer service.

cost-conscious, computer literate

MAR

2008

Sprint is able to provide cell phone service for a good price and intially seem very customer friendly. However, their phone break easily and it is very hard to get Sprint to fix them. First of all there are very few Sprint stores that do repairs and second, those repairs take forever to be completed. Also they try to pressure you into the more expensive repair option by neglecting to tell you about cheaper options. For example, the charger port on my phone wasn't working. The Sprint people said I would have to buy a new phone, but when I took my phone to a generic cell phone repair shop in town... read full review »