I purchased the simmons beautyrest mattress just over a year ago. The first month it was quite comfortable but within 5 month the mattrss began to sag. The pillow top strated to feel like an old pillow that need to be replaced. The "bounce was gone" I have recieved no satifaction from customer service as far as a replacent. Now it looks like I am stuck with this until I can afford to purchase another one. I would not reccommend this mattress even to my worst enemy.