I purchased this side-by-side after my old GE side-by-side refrigerator broke down.  I was so happy with my old GE side-by-side that I decided I had to have another.  My old GE had so much space, the ice dispenser was wonderful, and the fridge was very quiet.  The first night I could hear this strange sound from the fridge.  It was quiet but high pitched and annoying.  I did forget about the sound after awhile and not annoying anymore. Soon after, I noticed my fruit and vegetables were frozen.  Obviously when the service peole came over there was no problem.  Milk is hot on the top shelf...