Okay so 1st. I never order anything over the phone for the reasons all of these people have stated. I ordered it online knowing I would be paying 30 off the bat. And the order process online only took 5 minutes and you can physically see all the fine print so I knew when to click no and whatnot. If you do not know what you are doing, you will get sucked into alot of different purchases. But I got my ball 2 weeks after I ordered it (exactly how long they said it would take) and it is not supposed to inflate completely, or you will pop it. Mine inflates fine and the exercises are a...read full review »