This was the first time for my husband and I to make a large purchase via the internet.  I have not been disappointed at all with our Dell computer.  The basic package included the tower, keyboard, mouse, very basic software, CD-Rom etc.  We upgraded quite a few things: got a 17 inch flatscreen, an extra CD drive, speakers, additional RAM, and the newest Microsoft Office version including Publisher.  It did up the price several hundred dollars; but I can honestly say after pricing this same type of computer at various local stores, we easily saved $500+ by ordering Dell.  It is very easy to...