We had a lot of travelers and luggage so we got a minivan..the person at the desk didn't know how to type and took a half hour to type in our info.  Then handed us keys and sent us into the pitch black parking lot to find our own car.  The first van was filthy all over inside and out and had dents, scratches, and it looked like someone spilled crap all over the carpet.  We demanded a new one.  At first it looked fine...it was dark out and was a black car.  It ended up having dents, scratches, the molding around the inside of the window was hanging off and it was filthy all over, and had...