OK SO WHERE DO I START.. I WAS REALLY EXCITED TO GET THIS PHONE BACAUSE I THOUGH IT WAS FASTER AMD MORE RELIABLE THAT THE ENVY 1 BUT TO MY SUPRISE IT'S WORST. THE FRONT SCREEN IS REALLY SMALL AND THE PHONE DROPS CALLS AND DOESN'T LET ME SEND MORE THSN 160 CHARATERS WHICH IS RETARTED TO ME. I LOVE VERIZON BUT NOT THIS PHONE. THERE IS NO FLASH FOR THE CAMERA AND DOESN'T HAVE THAT MUCH MEMORIE AS I THOUGHT. YOU HAVE TO BE UNDER DIRECT LIGHT FOR ANY PICTURES TO COME OUT OR FORGET ABOUT IT! I DONT AND WILL NEVER RECOMEND THIS PHONE I RECOMEND THE BLACKBERRY STORM  ONE HUNDRED PERCENT!! THE PHONE IS...