First of all. You will never see a overall great score for a cell phone company. Mainly because for every one person the company makes happy, they piss off two or three others. Reason being. When you are customer of a fortune 500 cell phone company, you are a number. No more no less. I could leave Sprint right now. But for what? So I can be treated the same way at ATT, Verizon, TMobile?

My current company is Sprint. And for every good thing they do. They do two or three bad. I called in a month ago to ask questions about my account. I finished with extending my contract for another two years. I...