Our family had car troubles in the remote parking lot at the Indianapolis airport late at night...so we needed to rent a car to get home, a two hour drive away. To make matters worse,  my young son had a broken leg and was in a wheelchair! Knowing we were dealing with towtrucks and a child in pain, Alamo rent-a-car still managed to nickle and dime us for additional charges beyond the confirmed amount we were given on the phone (I had made a reservation while waiting with my children at the baggage claim while my husband was dealing with the car in the remote parking lot). In addition, the...