My husband and I went to best buy to buy a lap top. At first the person was great very helpful. We ended up buying a display model. When we got home he forgot to give us the cord to plug in. I went back the next day and first they couldn't find the cord, then another person said that it needed to take it back to original start up and it would take 2 hours. I leave 1 hour away. Why couldn't they have told us this when we bought it in the first place. We can not get on the Internet. Now we have to take it to a computer person to fix it. My advice don't buy the display model or make sure… read full review »