I received this phone as a gift. I loved it at first, because it was so much more technical and up-to-date than my last one. After awhile the middle button gets stuck and continues scrolling without me even touching it. When typing a text message the over, back and send key are the same button. I can't even count how many times i wanted to move the curser over and it sent a msg in mid sentence.  The key pad is so small. I have small fingers and hands and I still hit numerous buttons at one time. A couple of times I would push the "messaging" button and it would take me to "shop...